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Relationship Manager

Company

Builders Trust Capital, LLC is a premier regional commercial lender to developers and builders in the Mid-Atlantic states and Florida. We pride ourselves on a consultative approach to fulfilling our customer’s needs. This customer focus creates a positive, entrepreneurial atmosphere where people are empowered to learn, grow, and contribute as individuals in a respectful and non-judgmental culture. The company is experiencing rapid growth and looking to add an exceptional professional to the team.

Position Summary

We are looking for a Relationship Manager who thrives in a fast-paced, entrepreneurial growth environment. This individual is responsible for assisting the sales team in developing and maintaining a quality network of business relationships that serve as a source of referrals for new commercial mortgage lending opportunities. The RM will be responsible for determining if assigned prospects are a good fit for available loan programs. This individual will work with their assigned sales team members to enter prospective loans into the loan origination system and manage the collection of borrower documentation for processing.  The RM will also work with the loan processing team to manage the file through closing and relay loan changes or questions to the sales team and/or borrower. This person is also responsible for building wallet share within their assigned book of business, including new opportunity identification, extensions, and refinances.  As a customer facing person, this individual must provide our borrowers with exceptional customer service and transparency into the process.

Responsibilities

  • Maintain client referral relationships with builders, developers, realtors, brokers, appraisers, title agents, as well as professional and personal contacts
  • Prospect lending opportunities and report information to assigned sales team members
  • Ensure timely follow up on new leads generated by referrals and marketing programs
  • Collect and report on prospect and lead conversion data in CRM and/or reports
  • Interview potential borrowers to determine their product requirements and program qualifications
  • Assist in completing loan applications and collecting borrower documentation to issue term sheet and move to processing
  • Work with sales team to structure loans to address customer requirements within lending guidelines
  • Ensure required information and documentation is submitted to the loan processing department and properly recorded in the loan operating system upon acceptance
  • Order and verify third party services (e.g., credit, flood, appraisals, environmental reports, zoning reports), as required
  • Collect and verify documentation related to borrower, asset, entity, and construction
  • Communicate with external parties to the loan including but not limited to borrower, realtor, title, closing agent, and appraisal management company
  • Maintain thorough knowledge of the loan origination system and proactively identify and implement work flow improvements within the system
  • Maintain a professional image and standards consistent with the company
  • Evaluate processes and procedures for efficiency opportunities and implement process improvements
  • Ad hoc projects, as assigned

Qualifications

  • Dedication to providing customers with an exceptional experience with the organization and its products at every touch point
  • Strong sales skills including effective prospecting, customer needs assessment, solution development, and ongoing relationship management
  • Strong communication and interpersonal skills with external and internal stakeholders
  • Analytically minded with an ability to read, interpret and draw accurate conclusions from financial statements, appraisals, reports, and other sources
  • Ability to exercise good judgment in assessing and effectively managing risks associated with business objectives and activities
  • Deep knowledge of mortgage products and the origination process
  • Pipeline management experience required
  • Strong working knowledge of MS office and SharePoint
  • Knowledge of Encompass and/or Salesforce a plus
  • Knowledge of loan structuring a plus
  • Demonstrated ability to maintain confidentiality and use discretion in daily activities
  • Ability to meet production goals in a fast-paced environment with tight deadlines and constant interruptions; Ability to flexibly adjust priorities in a changing environment
  • Self-motivated team player with a strong work ethic and high level of personal accountability
  • Positive personality with a high level of integrity

Education & Experience

  • 2+ years of sales, relationship management, and/or mortgage loan processing experience required
  • Mortgage sales or relationship management experience preferred; commercial mortgage sales experience a plus
  • Bachelor’s degree from an accredited college/university preferred

Apply

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Builders Trust Capital, LLC provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law.

Builders Trust Capital Client Success Stories

Partner with an efficient, personable team who has delivered $160,000,000 in real estate loans

Builders Trust Capital Success Story Photo: 1185 Route 9 South, Cape May Courthouse, NJ
  • Purchased $185,000
  • Rehab $150,000
  • ARV $475,000
  • Fix & Flip Philadelphia, PA
Builders Trust Capital Success Story Photo: 10 Anderson, Morristown NJ
  • Purchased $1,675,000
  • Rehab $450,000
  • ARV $3,955,000
  • Fix & Flip Cape May, NJ
Builders Trust Capital Success Story Photo: 10 Anderson, Morristown NJ
  • Purchased $550,000
  • Rehab $208,286
  • ARV $1,005,000
  • Fix & Flip Haddonfield, NJ

How to Finance Your Real Estate Investment

Our process is simple! We handle the entire loan process in-house. Loans are closed in as little as 10 business days.

Get Started

Fill in the form or call us at 856-422-3232 so we can contact you and begin working on your loan. We're local and happy to meet with you to learn your funding needs.

Pre-qualify

Complete your application and provide supporting documentation.

Proof of Funds

Increase your buying power with a proof of funds (POF) letter.

Loan Processing

Your appraisal and title work are ordered. Your application documents are reviewed. Our in-house processing team will contact you with any questions or additional documentation required.

Get Funded Now

After underwriting is complete, we make sure your closing docs are ready at the table and funds are disbursed timely so you can start your work without delay.

Testimonials

Photo of Alexandra Petruchenya

I appreciate your team's support during the entire rehab process for my property. This is my first deal, there were a lot of unknowns that came with that. The construction process intimidated me and held me back from doing real estate for several years. Kurt has been phenomenal, he was a wealth of knowledge. I appreciate how he gets in touch to talk through in-scope item completion and aligning on ways to ensure my construction draws are adequate. I'm thankful to have someone who has my business's best interests at heart.

Alexandra Petruchenya recommends Builders Trust Capital Oct. 2021
Photo of Sharina Jackson

I recently completed a cash-out refinance transaction with Builders Trust Capital. I would like to say thank you to Anthony for your partnership during this process, your excellent customer service and professionalism made the process easy for me.

Sharina Jackson recommends Builders Trust Capital Oct. 2021
Photo of Raphael Akinsete

If you are a newbie investor, I highly recommend Builders Trust Capital because your first few deals will impact your outlook on real estate investment. If you are a seasoned investor, I also recommend the company as they now offer products for both quick flips and long holds. This way you are covered in both your entry and exit strategy. As a longtime client of Builders Trust Capital I can testify that they are the real deal and there are genuinely good people behind this business.

Raphael Akinsete recommends Builders Trust Capital Oct. 2020
Photo of Kristian Latham

Just finished up my first project with the Builders Trust Capital team and wanted to share my appreciation for the good business. Success is often driven by effective relationships, and Builders Trust Capital’s partnership assisted me in strengthening my team all around. The process from beginning to end was smooth and efficient. They are a great partner to have to create opportunities for rookie and veteran investors.

Kristian Latham recommends Builders Trust Capital Aug. 2020
Photo of Timothy Rosenblum

Builders Trust Capital lives up to its name. They have truly been a partner to me with my projects. The process from underwriting to construction inspections has never wavered from their initial promise and Ive always been met with professionalism and efficiency. Rare in this space.

Timothy Rosenblum recommends Builders Trust Capital Apr. 2021
Photo of Mike Bonadies

Builders Trust Capital is an incredibly responsive and flexible lender for RE investors. They have been able to work with my unique situations and helped us close on properties no one else could. They know their local area well and can offer guidance. I highly suggest them.

Mike Bonadies recommends Builders Trust Capital Apr. 2021

Ready to discuss your funding needs?

Just contact us by phone 856-422-3232. If you prefer, send us a message and we’ll contact you shortly. Let's get started working together.

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